To provide the longest life possible for your jewelry, Hey Lola jewelry should not be worn while bathing, showering or swimming. If wearing perfumes, lotions or oils, please allow them to dry before putting on your jewelry. When not being worn, store your jewelry in a cool, dry environment. 

Necklaces are shown on a mannequin with a neck measuring approximately 12 ¾”. Necklaces can be shortened or lengthened upon request. Because I use reclaimed chains, links in extension pieces may differ from the longer portion of the chain.

This listing is for the item described only. Additional photos may be included to show packaging details or to show how the item looks when combined with other items – items included in those photos should not be considered part of this listing unless otherwise indicated.

*IMPORTANT NOTE: If you live outside of the continental United States, please contact me before purchasing, as certain countries have restrictions on what is and is not allowed into the country. Please see my policies page for additional shipping and payment details and feel free to contact me if you have any other questions.

I do my very best to ship within 7 - 14 days of your purchase, via USPS standard mail.  

International shipping rates for each item are available upon request. Customs forms are filled out accurately and truthfully. Shipping charges do NOT include any additional taxes or duties that your country may impose. Additional taxes and duties are the responsibility of the buyer. 

I take great care in the packaging and shipping of my items. In an effort to reduce waste, I tend to use what I consider wonderful but definitely non-traditional packaging.  No matter how your purchase is packaged, please know that it was packaged lovingly and with great care. If your package is somehow mishandled or loses its way, please contact me as soon as possible so that we might work together to remedy the situation.

I want you to be happy with your experience here.  If you are unhappy for any reason, let me know and I'll try to make it right.

I will accept returns with a full refund within 14 days of receipt.  Please contact me before sending any item back. Refunds can only be issued upon receipt of the item, if the item is in the exact condition it was sent out in.